FAQs & General Terms of Service
Who are ModMarket boxes for?
For you! We have worked tirelessly to seek and select the perfect contents of our ModMarket boxes, with you in mind. Our mission is to bring the top-crop of local Ontario small business goodies directly to your front door.
ModMarket boxes are especially for those folks who adore unique, useful and sustainable products. Because our Partner Vendors are legitimately small businesses, their treasures are handmade in small batches and not available through larger, traditional retailers. The beauty of ModMarket Subscription Boxes is that they allow you to connect with small businesses you might never have otherwise discovered, and more over, through that contact we have enabled you to explore other great products created by that business!
ModMarket boxes and subscriptions are also the perfect gift for those hard-to-buy-for people in your life. We won't be stumped by the person who "has it all", so send them their own ModMarket Box with a personal message and let us do the rest!
What will be in my box?
Each season you will be presented with a carefully curated collection of items ---some with a touch of customization! In your ModMarket Box you will find several handcrafted, thoughtfully-made, and unique items exclusively from Southern Ontario Small Businesses. While each box is seasonally themed, the contents may touch on the areas of:
self-care/health & wellness products,
edibles and libations,
jewelry, wearables and personal accessories,
...and much more!
When will my box arrive?
If you are a subscriber to our seasonal boxes then you can expect to find an exciting surprise on your front porch during the month of January, April, July, October. We try our best to ship within the first 10 days of each month.
How much does shipping cost? Is there a local delivery or pickup option?
We offer a flat rate shipping fee for addresses within Ontario and another flat rate for addresses in the outer provinces and territories of Canada. Fees are calculated at checkout.
We also offer low-rate local delivery within the GTA+ for $8.00.
If you are local to us here in Mississauga, we welcome you to pickup your box from out home base. Information on when and where to pick up will be detailed at checkout.
Can I return my box or any of the items inside?
We are confident that you will love everything in our ModMarket Box, however, if something was damaged during shipping then please let us know and we will happily work with you to replace the damaged item. In the unlikely event that there is an item in your box that you do not like, then please consider re-gifting it as returns in this case will not be accepted through ModMarket.